What Information Do We Collect?

We collect personal information when you register on our site, subscribe to our newsletter or SMS updates, fill out a form, or submit property information.

When signing up for SMS notifications, you may be asked to provide your name and mobile phone number. By submitting your phone number, you consent to receive SMS messages related to your inquiries, property information, and our real estate services.

We may also collect non-personally identifiable information about your device (IP address, operating system, browser type) via Google Analytics. This information does not identify individuals and is used to improve user experience.

If TrustFirst Home Buyers is acquired by or merged with another company, we will notify you before any personal information is transferred and becomes subject to a different privacy policy.

How We Use Your Information

Your information may be used to:

  • Send SMS communications related to your property inquiry, updates, or services you have requested.
  • Respond to inquiries or customer service requests.
  • Process transactions or service requests.
  • Send periodic emails if you opted into email communication.
SMS Communication Policy
  • By providing your mobile number, you consent to receive SMS messages from TrustFirst Home Buyers.
  • Message frequency varies.
  • Standard message and data rates may apply.
  • You may opt out at any time by replying “STOP” to any message.
  • Your mobile number will not be shared, sold, or transferred to third parties for marketing or promotional purposes.
Data Sharing and Selling Practices
We do NOT sell, rent, or share your personal information, including mobile numbers, for marketing purposes.

We may share your information only with trusted third-party providers who help us:

  • Operate our website
  • Conduct business
  • Deliver SMS messages
  • Process payments
  • Provide customer support

These service providers must keep your information confidential and may only use it to perform services on our behalf.

We may also release information if necessary to:

  • Comply with the law
  • Enforce our site policies
  • Protect our rights, property, or safety

Non-personally identifiable visitor data may be used for remarketing or advertising purposes (detailed below).

Protection of Your Information

We use industry-standard security measures to protect personal information when you enter, submit, or access your data. This includes secure servers, encrypted data, and restricted access protocols.

Third-Party Links

We may include links to third-party products or services. These websites have independent privacy policies, and we have no responsibility for their content or actions.

Third-Party Service Providers

Certain third-party service providers (e.g., payment processors, SMS platforms) may have their own privacy policies. We recommend reviewing their policies to understand how your information is managed.

Remarketing

TrustFirst Home Buyers may use third-party vendor remarketing tracking cookies—including, but not limited to, Google Ads and Facebook. These cookies help us display ads to users who previously visited our website.

We respect your privacy and do not collect any identifiable information through these cookies.

Third-party vendors, including Google and Facebook:
  • Place cookies on your browser
  • Serve ads based on past visits to our website
  • May use cookies to tailor ads across their networks

You may opt out of Google’s use of cookies in Google Ads settings.

This Website May Use Google AdWords

We use Google AdWords remarketing services to advertise to previous visitors. This may include ads shown on:

  • Google search results pages
  • Google Display Network websites

These ads may appear if you previously visited our site but did not complete an action, such as submitting our contact form.

Third-party vendors, including Google:

  • Use cookies to serve ads based on prior site visits
  • Do not receive personal identifying information from us

Any data collected is used in accordance with our privacy policy and Google’s privacy policy.

California Online Privacy Protection Act (CalOPPA)

Because we value your privacy, we comply with CalOPPA and do not distribute personal information to outside parties without your consent.

Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect information from individuals under 13 years old. Our website and services are intended for users aged 13 and older.

Personal, Financial, and Property Information

As a real estate services firm, we may require property and financial information to properly analyze your situation. This information:

  • Is used solely to assist with your property-related needs
  • Is not shared with outside parties unless necessary to complete transactions or comply with the law
  • Is always kept confidential
Online Privacy Policy Only

This policy applies only to information collected online through our website or SMS systems.

Changes to This Privacy Policy

We may update this policy at any time. Changes will be posted on this page.

Contacting Us

If you have questions regarding this privacy policy, please use the contact information provided on our Contact page.